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Privacy Policy


We at OPTIMUM, are committed to respecting user’s online privacy and recognize user’s need for appropriate protection and management of any personally identifiable information ("Personal Information") user shares with us.

OPTIMUM has established this Online Privacy Policy so that user can understand the care with which we intend to treat user’s Personal Information.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, user can visit OPTIMUM's Web pages without telling us who user is or revealing any Personal Information about yourself.

If user chooses to provide us with user’s Personal Information on the Web, we may transfer that Information within OPTIMUM or to OPTIMUM's third-party service providers (such as credit card processors and other billing agents or IT consultants), across borders, and from user’s country or jurisdiction to other countries or jurisdictions around the world.

OPTIMUM strives to comply with all applicable laws around the globe that are designed to protect user’s privacy. Although legal requirements may vary from country to country, OPTIMUM intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer user’s Personal Information from user’s country to countries that may not require an "adequate" level of protection for user’s Personal Information. In other words, our goal is to provide protection for user’s Personal Information no matter where that Personal Information is collected, transferred, or retained.

Cookies and Other Tracking Technologies

Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow user to control cookies, including whether or not to accept them and how to remove them. User may set most browsers to notify user if user receives a cookie, or user may choose to block cookies with user’s browser, but please note that if user chooses to erase or block user’s cookies, user will need to re-enter user’s original user ID and password to gain access to certain parts of the Web site. Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and user’s Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

To protect user’s privacy, we have adopted the following principles:

  • Notice
  • Choice
  • Security
  • Access/Accuracy


Where OPTIMUM collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected and whether we plan to share such Personal Information outside of OPTIMUM or those working on OPTIMUM's behalf. OPTIMUM does not intend to transfer Personal Information without user’s consent to third parties who are not bound to act on OPTIMUM's behalf unless such transfer is legally required.


User may choose whether or not to provide Personal Information to OPTIMUM. The notice we intend to provide where OPTIMUM collects Personal Information on the Web should help user to make this choice. If user chooses not to provide the Personal Information we request, user can still visit most of OPTIMUM's Web sites, but user may be unable to access certain options, offers, and services that involve our interaction with user.

If user chose to have a relationship with OPTIMUM, such as a contractual or other business relationship or partnership, we will naturally continue to contact user in connection with that business relationship.


Wherever user’s Personal Information may be held within OPTIMUM or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that user shares with us from unauthorized access or disclosure.


To the extent that user does provide us with Personal Information, OPTIMUM wishes to maintain accurate Personal Information. Where we collect Personal Information from user on the Web, our goal is to provide a means of contacting OPTIMUM should user needs to update or correct that Information.

Third Party Services

Third parties provide certain services available on on OPTIMUM's behalf. OPTIMUM may provide information, including Personal Information that OPTIMUM collects on the Web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which OPTIMUM maintains its Web site and mailing lists. OPTIMUM will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on OPTIMUM's behalf.

OPTIMUM does not intend to transfer Personal Information without user’s consent to third parties who are not bound to act on OPTIMUM's behalf unless such transfer is legally required. Similarly, it is against OPTIMUM's policy to sell Personal Information collected online without consent.

Children's Privacy is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.


We are committed to privacy and are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting user’s privacy online is an evolving area, and OPTIMUM's Web sites are constantly evolving to meet these demands.

If user has any comments or questions regarding our Online Privacy Policy, please contact us at While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.

User’s Consent

By using this Web site, user consents to the terms of our Online Privacy Policy and to OPTIMUM's processing of Personal Information for the purposes given above as well as those explained where OPTIMUM collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to user’s attention by posting all changes prominently on our web site for a reasonable period of time.